CUSTOMER REVIEWSSee what our customers have to say about our cleaning services.
Leave Us A Review:
Do you read online reviews? We do, and so do most consumers. Our reviews are likely what impacted your decision to work with us. That’s why we’d love it if you would review your experience with us. When you write a review of the services we provided it helps us understand where we can improve as well as how satisfied you were with the results. Submit your review by clicking on any of the review sites below. Thank you!
I am very happy with the service I received. Josh was kind and professional. He thoroughly cleaned my couch after my cat urinated on it. The cleaning product has a nice pleasant smell. I highly recommend this company and I will use them again.
Josh was great to work with. Scheduling was easy, they showed up on time, and the job was done right. Will gladly call them again.
Requested a quote on via Yelp, got a fair price right away. When Josh showed up he was right to the point, honest about a couple of stains he wouldn’t be able to get out (kids slime), and finished the job quickly and effectively. Definitely would recommend to family and friends.
I didn’t think it was possible to get my carpet clean after a tenant moved out and seemed like he used the place to work on a car or something. It was disgusting, but Chemdry’s team of Josh, Miguel and Chris had it looking beautiful again before I knew it. Was it magic? Possibly. Very professional, friendly, and all that stuff, too!
Definitely recommend! I got an appointment for the day after I called and Josh could not have made the entire process easier. My previously pet and toddler stained carpets look like new!
I just wanted to let everyone know what a phenomenal job Chem-dry in Seal Beach there on my carpet’s. Josh Brannon was extremely courteous and made my carpets look literally brand new. I highly highly recommend this company and this particular type of carpet cleaning technology.
Our toddler suffers with digestive issues. Because of this he often vomits with no warning signs, which leaves a carpet full of bacteria. We were worried about having someone come into our home during the COVID pandemic but also equally worried of mildew and bacteria forming in our son’s room. We called Chem-Dry. Josh was empathic, had COVID safety protocols in place and cleaned the carpet quickly and efficiently. The carpet looks fantastic, I was very surprised he was able to get out all of the stains and smell. We will definitely be working with Chem-Dry for all of our future carpet cleanings! Thanks Josh!
I recently purchased a discount sofa that was sitting in warehouse/storage and needed to be cleaned/sanitized and I came across ChemDry. Josh was able to accommodate me in a very timely manner. He is very thorough and did an excellent job. I am so grateful for his help. I will be utilizing his services on a regular basis. I’m getting my tile floors cleaned next. Thanks Josh!
I wanted the house carpet and oriental throw rugs to be thoroughly cleaned and sanitized… and Chem-Dry is the best. Josh has a great work ethic, and always gives a great job for a great price. Josh provided an extra level of comfort during this pandemic period by wearing a face mask and shoe coverings, which the family greatly appreciated. His equipment is well maintained, his cleaning materials are top notch, and his attitude can’t be beat. He makes Chem-Dry easy to recommend. You won’t find a better carpet cleaner
I needed some rental carpets cleaned as this Corona Virus Shelter on Place order began. Most calls I made unanswered. I am.familiar with the Chem Dry spot clean product and like the way it performs. These guys called back promptly and provided a general estimate. When I scheduled, they were prompt, polite and well spoken. They wore protective gloves and masks.
The carpet came out bright and clean. A commercial sanitizer was used so I can feel comfortable my new tenants are moving into a clean and safe environment. The carpets were reasonably dry when they were done.
I will call them again.
Best company ever! They came to clean 3 of my rugs and I noticed a small spot that seemed to be a little dirty and the guys went ahead and re-cleaned the rugs again without a complaint. The guys were extremely nice and helpful with my concerns about my rugs. I would definitely recommend this company to anyone looking to get their rugs cleaned. Customer satisfaction is definitely their number one priority!! I Will definitely be using them again in the future for my rugs! Thank you so much guys and Josh!
Chris and Miguel were great. Josh provided quote on a Sunday evening in 10 minutes. Very pleased
Such great service! Prompt, neat, effective, and reasonably priced. They showed up within hours of my query, on-time, worked quickly, and showed me afterwards what they’d done (and not done). Top quality, would gladly call them again.
I was very stressed after I spilled a full 14oz mug of coffee on the bedroom carpet but was very relieved when I called Josh here at Chem-Dry. Because I was very stressed and didn’t want to wait too long to have it cleaned, he fit me into the schedule the next day and did an amazing job. The coffee came out 100% along with the other little spots. My carpet looks new now and I am very happy! I also like the fact that they use high quality detergent so the stains don’t come back. I would highly recommend Josh and his team.
Josh was able to get me in just a few days after I contacted Chem-Dry. They showed up right on time and got the job done quickly. They did a great job on my office furniture and carpet! Will definitely use their services again.
Josh responded quickly and we were able to set a time for the next day. He arrived promptly, was friendly, professional, and worked a long time to get my white couch looking good. He went above and beyond and got out some other spots on my bedspread. I highly recommend him.
Josh and his team were extremely professional, very flexible, and were not satisfied until the job was done. I noticed a considerable difference in odor and stains throughout the entire house. They were on time, upfront, and very knowledgeable. He even came out on weekend. The products they used were safe and had a pleasant smell. My carpets were in really bad shape due to the former tenant having animals. I would highly recommend Josh and his team.
I contacted [Immaculate Home Chem-Dry] after seeing their reviews here. I had a couple area rugs that needed to be freshened up so I hit the “request a quote” button. The owner answered back almost immediately through the app, asked me some questions, told me about the process, and gave me a reasonable quote for the work. We set the appointment and on the day of, the owner himself showed up, on time, and he did the work and it was obvious that he took his time and that he took pride in making the area rugs look like new again. And, they were almost dry before he even left. All in all, a great experience. Highly recommended.
This company is very professional and aims to make their clients happy. On my scheduled date of service, my neighborhood had an unexpected power outage. They were happy to reschedule just a couple days later. My carpets look and smell so good! And all the pet stains are gone! They were done in about an hour and carpets dried by the end of the day. I highly recommend them.
Josh, Tino and Miguel are the BEST! I highly recommend Chem-Dry Torrance/Redondo. They are true carpet cleaning experts! They took care of pet spots and all cleaning needed in a short amount of time, but did not cut corners by any means. Our carpets look beautiful and smell delicious, like walking through an orange grove! Plus, using dry-chem the carpets dry quickly, none of the 2-3 day dry time for steam cleaning, yuck. We have our carpets cleaned frequently and I will now always use Josh! 10 stars!!
Had my carpets cleaned by [Immaculate Home Chem-Dry]. Amazing job by Josh! The house is fresh and clean. Josh also arrived on time, and accommodated my schedule. Five Stars! I highly recommend this business.
I’d like to thank this amazing company for there phenomenal customer service. The service they provide is like no other company I’ve dealt with. Professional, friendly, and prompt at accommodating your request. I highly recommend them. Thank you Mike for being so awesome! Chris came out today and even waited for us to arrive home due to our work hours. I will definitely be using you moving forward, and highly recommend you. You guys rock!!!!
Josh and his crew were excellent. Scheduled work for the next day and did a fantastic job with my sectional sofa and another for my neighbor where I needed to clean it after one of my kids made a mess on their sofa. They were deep cleaned and protectant applied. Josh even gave me an extra bottle of the protectant to use with other furniture. I’ll be using Chem-dry again. 5 star A+++
Josh and his crew came in and did a fantastic job on my wood floors. My kitchen tumbled marble looks brand new. My husband even commented how great they look. Best of all they clean my couch in the den and it looks great. Such a great job. Josh is very professional and really cares that the job is well done.
They were fast, prompt, friendly, and did a fantastic job. I’ll definitely use them again.
Awesome! Guys were prompt, professional & did a thorough & fantastic job. My furniture looks great! Thanks guys! You’ve definitely earned a repeat customer.
Had such a great experience! Quick, thorough and efficient. They were able to get out some pretty bad stains, like red wine, which was impressive. The owner is very friendly and easy to work with, couldn’t have asked for a better experience. Definitely recommend!
I had a very easy and satisfied experience working with Josh and his team. I shopped around for quotes from various companies to have one room’s carpet cleaned, a couch, a love seat, and a large chair (all upholstered) and his was the best by far! He even added a $30 off coupon for requesting a quote that I didn’t even know about. He also took off $20 from his pet urine odor and stain removal chemical just to make sure I was getting everything I needed done. On top of everything, I moved out of country before any work was done and he communicated with me through yelp quickly and patiently (it would sometimes take me a few days to answer him back).
Since I was out of the country, I had my old roommate leave a key under the mat for Josh’s team to come in and clean during the weekday. They arrived on time, but the wrong key was placed under the mat. They contacted me immediately to notify me. I asked them to wait until my roommate could get there with the key to let them in (20 minute wait) and although they were pressed for time and were going to be late for another job… Josh worked his magic and made it all happen. He did this all while he was out of the country as well! Now that’s dedication to his business and his clients!
In conclusion, great job on the cleaning, great job on communication, and a great price! Will definitely recommend this company!
Was so thrilled with the customer service provided by Josh. He worked with my schedule to get my 8×10 area rug cleaned immediately and even had it picked up and delivered. Outstanding! Would definitely use again and highly recommend!
Great service and cleaning will be calling them back josh is awesome
Excellent service and cleaning with great prices josh is a very humble and honest person i will be recommending him to all the people i know
I would definitely recommend this carpet/upholstery Chem-Dry cleaning company. Josh is the owner and is very professional, was on time, and gave me an exceptional and fair estimate. He and his staff were very hard working and trustworthy. I usually don’t comment very often on Yelp, but if I feel the public needs to hear about a company that Is dependable and does a great job. I will!!
The guys from [Immaculate Home Chem-Dry of the South Bay] did an incredible job on the carpet and sofa in my apartment when they came by about a month ago. In fact, the sofa they cleaned – a year-old light brown Ikea microfiber sofa – looks like it is new from the store! It really blew me away how nice it came out. I have two high-energy grade school boys and that sofa, along with the high traffic areas and the stairs of our beige-ish color carpet, were starting to look pretty rough. Like embarrassingly so, to the point where I was really self conscious when we had the parents of my kids’ friends over.
I called [Immaculate Home Chem-Dry of the South Bay] and I think I freaked the guy out on the phone and he was expecting the world’s dirtiest carpet and sofa. He even dropped the price when he arrived from what he quoted on the phone because he said it wasn’t as bad as I described it. I really appreciated his integrity. Sean and the other technician worked really hard for about an hour and a half, and when they left the carpet looked great. It was hot that day and the carpet was dry in two hours max, which was nice because I was concerned about the boys getting my beautiful carpet dirty while it was wet. Sean applied scotch guard protectant for an additional charge and one month later the carpet and sofa still look like the crew was here yesterday. I have already recommended [Immaculate Home Chem-Dry of the South Bay] to family and friends and they will be my go-to guys in the future.
Ben, from Chem-Dry did a great job on my carpets, my family noticed when they came over Memorial weekend. I like that the carpet is almost dry before the carpet cleaner leaves your house! I had him return to do my couches and rocker/recliners and he did a great job on those dirty pieces of furniture! I’ve never written a review for Yelp, but Ben & Chem-Dry deserve it, as long as I live in the South Bay I’ll call this Chem-Dry company. They also called me back when they had a cancellation to try to do the furniture sooner. The furniture does take a bit longer to dry than the carpet.
have been meaning to do this for a while now and the conversation I just had with Scott has reminded me! First and foremost, the professionalism from both the owner, Scott, and the guys who conducted our carpet cleaning was much appreciated. Scott accommodated us and worked around our busy schedule so nicely.
I’ve used many Carpet cleaning services throughout the years and called back Chem-Dry because I’ve never seen my carpet looks so clean after their work, even with some deep rooted stains we had. Even better, it’s non-toxic and baby safe. We’ve now found our carpet cleaning service that we will use time and time again.
Just had Chem-Dry out for some pre-holiday cleaning. I have to say, it’s one of the best experiences I have had. When I called, Joe was polite and knowledgeable and took the time to find out exactly what I needed.
Sean, the tech, showed up on time and was extremely experienced and knowledgeable. He wasted no time getting to work on the job.
While I did pay a bit more, the reasons became quickly apparent. I have kids and 2 dogs and not having the deep shag carpet soaked with soap and water was a HUGE plus for me. In addition, the scotch guard protection he added has already saved me when my daughter promptly spilled on it.
From bad past experiences, I was grateful that the price was upfront and I was not given a cheap price and then nickel and dimed for so called things like pre-treatment, spot cleaning and the like. Just good professional carpet cleaning that was dry in 3 hours.
If your looking for the best, this is where I found it.
Hope this was helpful!
Very pleased with their services, they cleaned my carpet and my couch and looks and smells brand new. service was quick and professional. Highly recommend their services.
Fast quote, reasonable pricing for their service. Showed up on time and friendly staff.
Josh has a great crew of guys that do outstanding work on both residential and commercial carpet and upholstery cleaning. They serve all of the OC, Long Beach, West and East Los Angeles. Thanks guys! I’m recommending you to all of my real estate clients as well. You guys did and amazing job on our wood floors.
I set an appointment and had to reschedule due to rain. There was no fuss about it. Josh, the owner came back by himself and he did a great job. Was very professional as he explained everything in detail about what he was doing. He didn’t push or try to up-sell frivolous services. When he left he gave me 2 bottles of the spot remover for upkeep. Will definitely use them again
We have an ages old carpet that needed to have its annual cleaning and after reaching out to several companies, I decided to go with Chem-Dry because of the customer service reviews as well as Josh’s response to my quote inquiry. The quote was very fair and he let me know exactly what they would do and how they would treat the carpet and no worries of any upselling. Chris and his co-worker showed up, and worked wonders on a carpet that is 20+ years old! They were on time, polite, respectful and took pride in their work. Will definitely call again for our annual (or emergency) carpet cleaning. Thanks!!!!
Sent an inquIry on Sunday and within 10 minutes was called! Just finished a rug that my small dogs had soiled. They were very honest about the stains. They arrived on time, gave me a text and a call to let them know they were on the way. Super pleased with the service and reasonable fee!
Awesome service! Cris & Damian showed up on time, very polite and fast, my carpet looks great!
I would highly recommend this company to anyone needing rug or carpet cleaning. They were fast and did a great job. I will definitely use them again.
Josh and his team are professional and friendly. My carpet looks like new. The stains are gone. We very happy and satisfied; we strongly recommend Chem Dry! They do a great job!
We found our new go-to carpet cleaners!! I’m a Realtor and have used Chem-Dry for several of my listings now. Even my clients rave about the work they do. GREAT service, responsive, accommodating, honest work, and fair pricing. I couldn’t ask for anything else. I highly recommend Chem-Dry!
Excellent communication, very responsive! Did a great job on carpeting and vinyl, looks much better. I highly recommend this company, they were great to work with and very accommodating on a date change. Thanks Josh!
Great service – very fair price! Quick and accommodating. Will use them again next time I have cleaning needs for my Airbnb.
My husband reached out via yelp late last week to request that the frame of our sectional couch be cleaned. Josh responded quickly and gave us a fair price estimate. We received a few other estimates from other companies, but their responses didn’t take the time to explain the process to us. We felt comfortable with Josh and scheduled to have our cleaning done today.
Josh called to let me know they’d be arriving towards the end of their scheduled window, and sent a text when he was on the way. They were in and out within 45 minutes! Quick and efficient, we are happy with the results so far 🙂
Excellent service from Chris and Miguel this afternoon. They arrived and got right to work cleaning my sofa upholstery. Efficient and friendly. Will be using Chem-Dry again in the future.
I contacted Chem-Dry through Yelp and Josh answered me back right away and gave me a price. We were having construction work done so we planned for a Tuesday and Josh kept in touch and let me know when the job was done and it just looks super! Very happy with the service and price.
Everything from the first response to the actual cleaning was top notch. I got to meet the owner Josh for the appointment, very thorough and intelligent man, thanks for the great service. We only communicated via yelp, I let him know the room was cleared out early and he could stop by any time. He showed up several hours early, which leaves me more time to get the kids when school is out. The process Chem Dry uses is superior in my opinion to conventional steam cleaning, bonus, they use all natural products! If you want to know more I suggest you visit the companies web site link located in yelp for an informative youtube video. Best of all, Josh guarantees the pet odors will not come back. The prices are a bit more than conventional steam cleaning, but he vows to never show up and try to upsell products. Amazing, amazing, amazing.
Amazing, personal service from start to finish. Josh, the owner, answered my calls personally and always got back to me immediately. He quoted me an extremely reasonable price — significantly less than his local competitors. His cleaners were on time, friendly, and professional, and even though our sofa presented a serious challenge, they worked incredibly hard and stayed until the job was done. They were very careful with our floors and furniture, and best of all — our sofa looked as good as new! I would never have believed it was possible. I would highly recommend this particular Chem-Dry and will use them again FOR SURE. Thank you so much, Josh and team!
Used their service when we moved out and was prepping the place for lease. Cleaners were super friendly and they did an excellent job. Will definitely be using them again!
Josh and Miguel did fantastic work! He was true to his quote, prompt and efficient! I would highly recommend this company!
They did an awesome job on my carpet. My carpet is permanently stained and they informed me of this at first glance. However they did an amazing job removing the dirt and some stains. The best part…THEY GOT THE URINE SMELL OUT! I have a blind 14 year old diabetic pomeranian who can’t always locate the wee pad. This was very important to me to have a fresh smell when entering my place. My place still is urine smell free and its approximately 2 weeks later. They were quick and efficient and I will definitely use the services again. Thanks Josh for the follow up!!
The Chem-Dry team just left our home after cleaning our carpets. They were on-time (which is amazing), got right to work and finished very quickly. We have a 3 floor townhouse and the pricing was very reasonable!
These guys offer a very good service at very reasonable prices. They have a crew of very nice, hardworking young men and they work fast and efficiently, and you can tell they take pride in getting great results each time. And the carpet and couches dry much faster than steam cleaning. Highly recommended
Thank you so much! I appreciate the quick, thorough job done and the professional communication. I will be using them for future cleaning needs.
Had Chem-dry come out and clean mom’s carpets the other day. They did a fantastic job. The work was quality and detailed and exactly the price I was quoted. The workers were professional and punctual. The carpets were dried in less than three hours, which was a major concern for mom, but it ended up being no problem at all. If you need clean carpets and good service, give these guys a call!
I have used Chem-Dry providers in the past but these guys did the best.
Best customer service ever with great prices as well the carpet looks fabulous after cleaning and Josh is a very humble and honest person
They came in on time, provided excellent service and left my house including carpets, sofas and upholstery chairs spotless, clean and smelling like a breeze. Will use Chem-dry again! Highly recommended!
This company saved my Thanksgiving. Huge accident in the kitchen. I couldn’t believe I spilled all the turkey broth. I remembered my friend told me about Chem-Dry, so I called Chem-Dry. Josh did a professional job, pulled some strings, and got me scheduled same day. Joe and Frank showed up a few hours later. I’m very picky about things but these gentlemen know exactly what they are doing! Now, the spot is gone, has never come back and my carpet can’t look any better. Aldo smells good and clean. Almost like a brand new carpet. I highly recommend these guys from Chem-Dry. Joey and Frank are good and dedicated to getting the job done.
Jeff and his crew did a great job with my worn carpet and brought some life back to them. Very friendly and professional service. I would highly recommend their services. Thank you again!
They do a great job, and seem to care about seeing the benefits of their product. Dries so much quicker than other carpet cleaners.
Sam M. was our carpet cleaner and he did an amazing job. Our carpet looks new. He even took the time to give us tips on how to further care for the carpet. We had one of our dogs chew on our carpet and he told me what to do to save the carpet from further damage. Sam was on time and provided very good customer service. Great job Sam!
Miguel M. came on time and did a thorough and courteous job. Will definitely hire this firm again, and am happy to recommend them.
I was not sure how well the carpet cleaning can work for my situation when I contacted this company. I have a rental unit where the tenants wore their shoes inside the bedrooms. The dirt stains were ground in and when they left, they tried to remove the dirt with a residential carpet machine. It was still pretty tough stains in the carpet and they lived in the unit for three years.
I got a fair quote and prompt response. After comparing all the folks who responded to my request for a quote, I liked the response from Immaculate. Professional, quick, and was in mid range of all the quotes i received. For two bedrooms and a closet, he was able to restore the carpet to new even with the wear and tear of seven years. After seeing the job, the price is a bargain. When I saw the carpet afterwards, I said ‘WOW’
Great cleaning for the holidays. The service was great as well. The carpet cleaners were very courteous and assured me that they would take care of it. Great job!
Did a great job! Was very quick to respond to my request for a quote, the price was great, they showed up on time, and worked hard. Will definitely be using them again in the future. Thank Josh!
Service was great, cleaned my 2 rugs and was really surprised with how good it came out. I would definitely recommend them. Also pricing was great based on other quotes I got. I will call them for all of my upholstery cleaning needs.
I am so impressed with Josh and Chem-Dry! I needed 2 area rugs cleaned from pet stains and food stains from my 5 year old. Chem-Dry was so highly recommended on Yelp so I called and spoke to Josh. He was so professional! He came to my house after business hours to pick up the rugs AND dropped them off 2 days later! The rugs look brand new! I was blown away at what an amazing job they did at such a low price!! I will definitely use them again and will highly recommend their company to anyone who wants great quality work at a great price! Thanks Chem-Dry!!! I’d give 10 stars if I could!!
This is a great company. Knowledgeable, hard-working staff with great attitudes. Josh is a great owner and Brett is an awesome tech who did exactly what he said he would and didn’t sugar coat anything. The price was very reasonable and everything looked and smelled great when it was finished. Call these guys when you’re ready to have your carpets cleaned right.
Josh and team did a great job on carpet cleaning in my house! He cooperates with my changing schedules. Comes on time frame. Thoroughly walk through before and after. Protect the wall corner while process. It was good experience. I definitely will go with them next time when I need carpet cleaning.
Amazing work! These guys are so nice & hardworking. They gave me a reasonable price over the phone & came the same day.
Very professional and always on time with great customer service and quality work!!
I was very pleased with the service of this Chem-Dry. I called and they scheduled me in within 3 days. They were running a little early on the appointment time but called us when he was on his way. I was very pleased with the technician. He was very professional and had a great personality. He was able to the carpets really clean and got all our stains out. This is the best the carpets have looked in a long time. They dried really quick too so we were able to put the furniture right back on the carpet within a couple of hours. The cost of the cleaning was very reasonable, and less than some of the other cleaners. I would definitely recommend this Chem-Dry to anybody who wants a really clean safe carpet cleaning.
AWESOME JOB!!! The owner responded to my request for a quote right away and was able to come out the very next day! I’ve had my house carpets cleaned before but not as thorough as this! The owner came to do the cleaning and handled 3 bedrooms and a living room all by himself! He did such a great job and we were so happy with the results! The products he used were eco-friendly which is important to us. He did a pet odor/stain removal in one of our rooms and walked us through the products he used to get those out. The next time I need carpet cleaning I will for sure come back!!! Highly recommended!!!!!!!!
Was fast and friendly service, Joe was very knowledgeable and efficient. Won’t use any other service by Chem-Dry. Carpet is like brand new again. Love it!!
Josh and his team are top notch.I hired them to get some dog urine out of carpet. They came the next day and cleaned up the mess. When there was some remaining odor, Josh stopped what he was doing late in the afternoon, came out, and re-treated the area for no extra charge. With other companies I’ve used it’s hard to get a reply, let alone an appointment; then it’s even harder to get service after the sale. Chem-Dry breaks the mold (pun intended) and is my new “go-to” for carpet/rug cleaning. I highly recommend Chem-Dry. I like their “old fashioned” customer satisfaction-driven way of doing business. I felt like their priority for what may have been considered a small job by some of the “other guys.” Give them a chance and I bet they’ll earn your business as they did mine.
After realizing my cat was ruining my carpet, I searched online for help. Chem-Dry offers a solution. I was able to make an appointment for the next day, and Cris and Jesse were right on time, courteous, and professional. The carpets look and smell wonderful. What a relief! And the price was very reasonable. I will definitely be calling them again.
The best carpet cleaning in the South Bay! Wow are these guys the best! Experts at stain removal, upholstery cleaning, carpet cleaning, tile cleaning, and so much more. Your home will look like new! Choose no one else, these guys are awesome!
They called ahead to let me know when they arrived (and was within scheduled time frame). They worked quickly and efficiently. My carpets look like new with the exception of a red wine spill that has been there for months. While the stain didn’t come out completely, it looks much better than it did before the cleaning. They do charge more since I was out of their immediate area but it was worth it.